Why use force when you can use words?

Come learn techniques for de-escalating conflict when encountering difficult, awkward, or unsafe situations. This highly engaging scenario-based training will give you11 tools to manage and motivate people so you can gain compliance and win. Whether you are a ministry leader, church volunteer, parent, or security-minded individual, you will benefit from this practical, excellent training! Also appropriate for anyone in a public work environment, such as law enforcement and city/county/state employees. P.O.S.T. certified.

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